Billing and Application Support Team Leader

Phnom Penh
  1. Major Duties:
    • Provide support to end-users on billing system (invoicing system) or other applications.
    • Prepare and continuously improve internal processes to ensure the best support to end users in timely manner.
    • Work with cross-functional teams to define problems and convert into requirements to engineers and developers.
    • Continuously check applications performance and report immediately to team for any issue.
    • Prepare necessary trainings for end-users/teams on new applications or features releases.
    • Responsible for supervising, managing and motivating the Billing and Application Support team.
    • Implement the quality assurance processes.

Job Requirement

2+ years in supporting end users on applications.
Experience in any billing or invoicing system is a plus.
Experience in leading a team is a plus.
Knowledge of basic programming is a plus
Bachelor Degree
Experience working in various fields is a plus.
Excellent analytical and problem-solving skills.
Strong leadership and people management skills.
Proven communication, interpersonal and analytical skills

Application Information

Interested candidates should send their CV with leter and a recent photo to HR & Administration Department.

Address: Phnom Penh: Lot #44, Techo Hun Sen Blvd, Village Toul Roka 3, Sangkat Chak Angreu Krom, Hun Sen Blvd, Phnom Penh
Tel: (+855) 081 78 78 15 / 016 67 22 67 (Working Hour)

Closing Date:
31 May 2022

Only short-listed candidates will be notified for inerview.

Priority for the early applicants!

GIANTFOCUS Closo Cloud Software Technology Transformer